Frequently Asked Questions

Commercial cleaning pricing depends on the size of your premises, frequency of service, and type of cleaning required. Office cleaning typically starts from $35–$55/hr, while specialised services like builders cleaning or carpet steam cleaning are quoted per job. Use our online estimator on the Contact page for an instant approximate price.

Yes. You can get an online estimate instantly via our Quote Estimator, with no personal details required upfront. For a formal written proposal, simply contact us and we will arrange a site assessment at no charge.

We do not require long lock-in contracts. We operate on agreed service schedules and prefer to earn your business through performance, not obligation.

Yes. We operate seven days a week including early mornings, evenings, and weekends. Most of our commercial clients prefer after-hours cleaning to avoid disruption to their staff and operations.

In most cases we can begin within 5–10 business days of signing off on a service agreement. For urgent requirements, contact us directly to discuss availability.

We service the entire Melbourne metropolitan area, including the CBD, inner suburbs, south-east industrial corridor (Dandenong, Clayton, Moorabbin), eastern suburbs, and western industrial precincts (Footscray, Sunshine, Laverton).

Yes. All GCC Melbourne staff are covered under our $20 million public liability insurance policy. Staff are vetted prior to commencement, and we maintain full WorkSafe compliance across all operations.

Yes. We prioritise environmentally responsible cleaning chemicals that are effective, biodegradable, and safe for occupants — particularly important for medical centres and sensitive environments.

We operate a guaranteed re-clean policy. If your site does not meet the agreed standard, notify us within 24 hours and we will rectify at no additional charge. Our supervisory system also proactively checks quality before issues arise.

Yes. We supply all equipment, machinery, and consumables unless otherwise agreed. You do not need to provide anything.

Both. We handle one-off deep cleans, end-of-lease cleans, builders cleans, and post-event cleaning in addition to ongoing regular service contracts.

Yes. We have specific experience in healthcare and medical centre cleaning, including infection control protocols, clinical waste handling procedures, and the use of hospital-grade disinfectants.

Yes. Carpet steam cleaning and window cleaning are available as standalone services or as add-ons to your regular commercial cleaning program.