Frequently Asked Questions

Commercial cleaning pricing depends on the size of your premises, frequency of service, and type of cleaning required. Office cleaning typically starts from an indicative $45/hr with a 2-hour minimum, while specialised services like builders cleaning or carpet steam cleaning are quoted per job. Use our online estimator on the Contact page for an instant approximate price.

You can use the online estimator for an indicative figure or request a written proposal. A site review may be recommended where access, multiple floors, specialist surfaces or security requirements affect the scope.

Service terms depend on the accepted proposal. Review the frequency, change process, cancellation terms and any minimum commitment before approving a recurring schedule.

Early-morning, evening or weekend service windows can be discussed. Building access, alarms, keys, restricted rooms and final lock-up instructions must be agreed before work begins.

Timing depends on current availability, the site review, building inductions, access setup and the accepted scope. Contact us with the desired start date so the next feasible step can be confirmed.

We assess commercial cleaning enquiries across Melbourne, including the CBD, inner commercial precincts and selected industrial areas. Coverage and scheduling are confirmed for the specific site. View the service-area hub for published local guides.

Ask for current supporting documentation for any claim that matters to your site, then check the insured entity, amount, expiry, scope and any licence or staff-screening requirement against your procurement policy.

Product and surface requirements should be discussed during scoping. If the site has an approved-product list, material restrictions or client-supplied procedures, provide them before the proposal is finalised.

Use the nominated service contact and identify the room, task and date. The issue can then be checked against the current written scope and the appropriate next step confirmed under the service terms.

The proposal should state which equipment, products and consumables are supplied and which remain the client's responsibility. Site-specific or approved products may need a separate arrangement.

Both. We handle one-off deep cleans, end-of-lease cleans, builders cleans, and post-event cleaning in addition to ongoing regular service contracts.

Medical-centre cleaning can be scoped for waiting rooms, consulting-area environmental surfaces, offices, staff areas and amenities. The practice must supply its current clinical procedures, equipment boundaries and regulated-waste responsibilities.

Yes. Carpet steam cleaning and window cleaning are available as standalone services or as add-ons to your regular commercial cleaning program. View our full services list for details.